FAQ – Frequently Asked Questions

JoAnne Bassett Natural Perfumes are 100% natural, no toxic chemicals, no synthetics, no isolates, or natural isolates, and no natural identical oils. I use only essential oils and absolutes sourced from around the world that are mostly organic and wild grown. As a Certified Aromatherapist all oils are chosen for their energetic and beneficial properties. I also perform Royal and Divine Alchemy on all of my perfumes so they are never just fragrances. There is an intention and benefit in all botanical fragrances I create in all of my collections. These fragrances enhance your well being.

How do I order from you
You can order from the website using the shopping cart – take and cut and paste into an email. Then send it to me at joanne@joannebassett.com. I will then send you a Venmo invoice to pay.

I also have an Etsy store that contains supplies in my Pefume Corner.

I do not accept cancellations once an order has been placed and a receipt is generated.

Shipping Charges

US Orders are a flat fee for small and large packages. 

International Orders

Shipping / Insurance

We ship using USPS. For domestic orders, shipping with USPS Mail is the least expensive option, but it does not include insurance, so the customer assumes responsibility in case of loss or damage. 

FedEx Ground Service or UPS costs slightly more than USPS Priority Mail and does include insurance and tracking services. We can also ship Priority Mail and for a fee include tracking and insurance. For faster shipping, we offer UPS or FedEx two-day service. We also offer overnight using Express Mail.

Sample Policy

Every order receives 1 free sample. The free sample sent is a 1 ml size vial of eau de parfum and I choose it for you.

Return/Refund Policy
For sanitary reasons, refunds or returns will only be accepted for items that are damaged or unusable in the delivery process or if the wrong item is shipped. This is for every product listed on the website. Everything is a final sale. These are personal care items that cannot be returned.

Please try our samples and discovery kits. These are listed under the individual collections and on the sample page.

Updated Privacy Policy – Our blog post of May 25, 2018 covers our new privacy policy. Go here to read it.

Choosing a Scent

Who makes your perfumes
I – JoAnne Bassett hand blend small batches of natural perfumes in my studio. I do the whole process from design, creating the perfume, maturing, filtering, bottling, and packaging. Everything is done by hand within our own botanical fragrance house based in North Carolina. We sell our perfumes wholesale and to distributors in 1 ml sample sizes to kilo’s. Please inquire for pricing.

How long do natural perfumes last
Since they don’t contain any of the synthetic chemical extenders (phthalates in toxic, chemical lab fragrance oils) found in commercial perfumes, natural perfumes will last about six hours on the body. Some people with very dry skin or different chemistry make only get a few hours on the skin.  Everyone is different. Botanical perfumes are very complex and will evolve from the top notes, to the middle notes, to the base notes. During this time the perfume will evolve on your skin. Your body chemistry and skin type will determine how long they last on your skin. The fragrance is not aggressive and will stay within a few feet of your body.

I suggest you reapply your scent during the day. I have travel sprays available that are portable and unbreakable so you can take your scent with you to freshen up. Also layering my fragrances help with longevity.

How do I make the scent last longer

If you have dry skin the scent will not last as long as on moist skin. I suggest you apply my unscented moisturizing lotion or luxury creme to your body. Then apply your natural fragrance. Also reapply your fragrance during the day or evening.

Why do natural perfumes cost so much
I use rare, vintage,and 100% natural botanicals. I use essential oils, absolutes, botanicals, macerations, and tinctures that I make from my own flowers and plants. Some of these essences cost up to $17,000 a kilo.

In the book “Perfumes The Guide” by Luca Turin and Tania Sanchez on page 31 I quote: “The proportion of man-made to natural varies: by weight, synthetics usually make up more than 90 percent of fragrance; by cost, the proportion is lower because naturals are expensive. A typical synthetic may cost $50 per kilogram, a typical natural at least $500 per kilo, with many naturals reaching ten or a hundred times that.

What if I have allergies or skin sensitivity
I have found in over 20 years is that what most people are allergic or sensitive to are the synthetic chemicals found in mixed media and commercial perfumes. I myself had to stop wearing commercial perfumes after having allergic reactions and migraine headaches for 2 days. They were caused by the synthetic chemicals in the fragrances.

As with any cosmetic, it is wise to patch-test products for sensitivities or allergies before using them. If you have any concern about using a particular product, we advise you to consult with your doctor or a professional prior to use.

How safe are JoAnne Bassett products
The safe and proper use of our products is the sole responsibility of the user. JoAnne Bassett assumes no responsibility or liability for any condition or reactions that may arise from the direct or indirect use of any of our products, or from any information provided by JoAnne Bassett. Our custom perfumes benefit page is not to diagnose or treat any medical condition. If you need medical assistance please seek out a medical doctor or professional.

The statements made on this website have not been evaluated by the FDA (U.S. Food & Drug Administration). Our products are not intended to diagnose, cure or prevent any disease. If a condition persists, please contact your physician or health care provider. The information provided by this website or this company is not a substitute for a face-to-face consultation with a health care provider, and should not be construed as individual medical advice. The testimonials on this website are from individuals and do not guarantee or imply the same results.

How do 100% natural perfumes differ from commercial fragrances
I create INCI 100% natural perfumes. My ECLIP-ETHICAL COMPLETE LIST OF INGREDIENTS IN OUR PERFUMES.

In the book “Perfumes The Guide” by Luca Turin and Tania Sanchez on page 31 I quote “The proportion of man-made to natural varies: by weight, synthetics usually make up more than 90 percent of fragrance; by cost, the proportion is lower because naturals are expensive. A typical synthetic may cost $50 per kilogram, a typical natural at least $500 per kilo, with many naturals reaching ten or a hundred times that.

Are your botanical perfumes or natural perfumes organic?

Some of the botanicals and essential oils are organic, and certified organic. Some of the essential oils are wild crafted. Using a base of organic grape alcohol from wine grapes in the eau de toilettes and eau de parfums and organic jojoba oil for the parfum they are considered organic due to the high percentage of materials that are organic.

Donations – I donate a % of my sales to save the redwoods. https://joannebassett.com/natural_perfumes/2019/03/09/donations-to-save-the-redwoods-league

Perfumes Are Not All Created Equal – 3 secrets  No One Ever Tells You

Wearing my natural perfumes will change your life! You many never go back to wearing synthetic, commercial fragrances.

100% Natural Perfumes have the benefits of aromatherapy and can shift your emotions and energy positively.

Custom Perfumes created by JoAnne Bassett, an alchemist, can transform your life if you are open to it.

 JoAnne Bassett

There is More to Perfume Than Just Fragrance 7 Things You Should Know That Could Change Your Life

We have fragrance wardrobes…just like clothing they effect our day. Choose a fragrance that fits your mood.

Know that when wearing a natural perfume your energy will be higher and great things may start appearing in your life.

Being energetically attracted to wearing a perfume means it is the one for you whether you like how it smells or not.

There are fragrances for day and for night, and for hot or cold seasons. Change your fragrance with the season. You change as a person so make sure you change your fragrance to match your new energy.

Open your heart when purchasing a new perfume…your mind will not know the one for you…but your heart will.

If you do not feel amazing wearing your fragrance, stop wearing it and replace it with one that does.

I take my intellectual property rights very seriously. This website is copyrighted.

 JoAnne Bassett Copyright 1993-2024  All rights reserved worldwide.